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Integrating generative AI into professional practices: the Rocher Group example


Groupe Rocher has chosen to support its transition to generative artificial intelligence (AI) with a SaaS (Software as a Service) which helps employees in large companies to make better use of software including ChatGPT.

In 2024, more than 600 French employees of the Rocher group will be coached throughout the year in the adoption and proper use of generative AI. Groupe Rocher has chosen the young company Mendo to train its employees. Founded in 2021, Mendo offers a tool that connects to ChatGPT or Copilot, generative AI solutions, and enables each employee to self-train at their own pace and in a fun way.

Some 400 initial licenses have already been deployed in priority business areas such as marketing, IT, HR and communications. In a two-pronged approach, a further 250 licenses will be allocated to volunteer employees who have demonstrated, via a competition, their mastery of and respect for the rules essential to the use of AI.

"Generative AI uses natural language, making it easy for our employees to adopt it quickly. It improves their efficiency by speeding up routine tasks, freeing up time for higher value-added tasks. This freed-up time can be devoted to collective initiatives, such as problem-solving, reflection and alignment, creating value for the teams where AI is deployed. However, using AI requires an understanding of its "grammar" (prompting), recognition of its limitations and the development of a critical mindset in the face of results. Mendo offers acculturation through an effective, fun and rewarding approach, based on long-term employee autonomy".says Siegfried de Preville, leader of the Health & Safety pillar at Groupe Rocher.

"We are delighted with this partnership, which will enable us to demonstrate what we have long believed: AI is not the enemy of corporate employment. On the contrary, our tool not only fights the digital divide, but also makes employees more efficient."adds Quentin Amaudry, founder of Mendo.

Mendo is a SaaS solution that helps employees of large companies to learn how to use software more effectively. Initially developed for Excel, the solution is now available for ChatGPT through the MendoGPT tool. The startup offers both French and English versions of its solution.

Mendo reminds us that while, according to the IMF, artificial intelligence could affect 60 % of jobs in advanced economies in the coming months, and nearly eight out of 10 managers are enthusiastic about the idea of integrating AI into the professional sphere, the central issue of its integration into the company remains the human and its support.

Visual taken from the Mendo website. 

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